CRM & ERP Solutions
One connected system for sales, operations and finance.
Tailored CRM and ERP systems that connect sales, operations and finance into one dependable source of truth.
Overview
CRM & ERP Solutions at Northsharks
When customer data lives in spreadsheets and inboxes, opportunities slip and reporting takes days. We build tailored CRM and ERP systems — or configure and extend platforms such as Zoho, Odoo and ERPNext — so your teams work from one dependable source of truth.
Focus areas
- CRM
- ERP
- Integrations
Business benefits
What it means for your business
- 01
A single source of truth
Customers, inventory, orders and finances in one place — no more conflicting spreadsheets.
- 02
Automated workflows
Approvals, reminders, follow-ups and invoicing that run themselves.
- 03
Real-time visibility
Live dashboards that show leaders exactly where the business stands.
- 04
Fits your process
We recommend honestly between a custom build and an existing platform, based on your needs and budget.
Key deliverables
What we deliver
- CRM Development
- ERP Development
- AI-Powered CRM
- Business Management Systems
- Third-Party Integrations
- Data Migration
Technologies used
Our toolkit
- Custom CRM/ERP
- Odoo
- ERPNext
- Zoho
- HubSpot
- Salesforce
- React
- NestJS
- PostgreSQL
We select the stack for each project based on your requirements, existing systems and long-term maintainability.
Our Process
How we deliver
The same transparent, seven-stage process on every engagement — so you always know what's happening and what comes next.
- 01
Discovery
We learn your business, users, constraints and what success looks like.
- 02
Strategy
A clear roadmap: scope, architecture, milestones and measurable goals.
- 03
Design
User journeys, wireframes and polished interfaces — validated before build.
- 04
Development
Iterative, review-driven engineering with regular demos and visibility.
- 05
Testing
Functional, performance, accessibility and security checks before release.
- 06
Deployment
Careful, monitored launches on secure, production-grade infrastructure.
- 07
Support
Maintenance, improvements and new features as your business evolves.
FAQ
CRM & ERP Solutions FAQs
Can't find what you're looking for? Our team is happy to help.
Should we build a custom CRM/ERP or use an existing platform?
Existing platforms are often faster and more economical when your processes are fairly standard. Custom systems make sense when your workflows are a competitive advantage or off-the-shelf tools would need heavy workarounds. We help you decide objectively.
Can you migrate our data from spreadsheets or an old system?
Yes. We clean, map and migrate existing data, validating it carefully so your team starts with accurate records.
Can the system handle GST invoicing?
Yes. We implement invoicing that follows the GST requirements you specify, and recommend validating configurations with your accountant.
Can AI be added to our CRM?
Yes — for example lead scoring, conversation summaries, automated follow-up drafts and smarter reporting.
Related services
Often combined with
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Independent technology guidance — from digital transformation roadmaps to cloud and software architecture.
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Free consultation
Ready to discuss your CRM & ERP Solutions project?
Tell us where you want to go. We'll help you map the route — the right scope, technology and timeline for your goals.
Want a ballpark figure first? Estimate your project cost →